Frequently Asked Questions (FAQs)

To begin care, complete the New Patient Request Form on our website or call the office. Our team will help you with scheduling, intake paperwork (paperless and portal-based), and answer any questions you have. The new patient process can take as little as 15-45 minutes from the start of form completion to scheduling. Our patients often describe the process as simple and streamlined. The Soonest appointment availability depends on many factors, such as the patient's schedule, provider's availability, and cancellation of appointments. Our providers offer the soonest available appointment. Please make sure to schedule with the correct provider which can be seen on intake forms requested and all intake paperwork is completed prior to self scheduling. 

Solace offers comprehensive telehealth and in-office services for children, adolescents, and adults, including psychiatric evaluations, medication management with integrated therapy, pharmacogenetic testing, medical visits, prescription-based aesthetic treatments, in-house therapy, and referrals to specialists. Our team works collaboratively to treat a wide range of mental health conditions with an evidence-based, compassionate approach.

Yes! Solace provides telehealth appointments as well as in-office visits to increase accessibility. Telehealth allows you to meet with our licensed providers securely from your home, which is especially helpful for busy schedules, mobility challenges, or long-distance care.

Your first visit typically includes a comprehensive psychiatric evaluation where a provider gathers your history, symptoms, and treatment goals. From there, we create a personalized care plan that may include medication management and therapy or referrals to other mental health professionals.

We are in-network with major insurance plans, including Aetna, CareFirst/Blue Cross Blue Shield, Cigna, Johns Hopkins EHP/USFHP, MultiPlan, and UnitedHealthcare/UMR. Insurance coverage for behavioral health can vary, so we recommend confirming your individual benefits before your first visit.

Although Solace is not considered as open on Saturdays and Sundays, some providers offer limited services on weekends by appointment only. Contact us for more information.

Absolutely. Solace Mental Health and Wellness is LGBTQIA+ affirming and follows HAES® principles, ensuring that all clients are treated with respect and dignity regardless of body size, identity, or background 

Psychotherapy is not required; however, encouraged as medications are just one piece of the mental-health pie. Therapy can help in multiple ways, and many report greater success with the combination of psychotherapy and medications. 

We offer reasonable fees for self-pay patients. Call the office for more information at 410-995-9993 or barvella@solacementalheathandwellness.com.

We believe that to maximize our clients' well-being, psychotherapy should be incorporated into treatment. Providers often provide therapy and medication management in the same visit; however, your provider may discuss the need for additional, regular psychotherapy as a part of your treatment plan. We now offer individual psychotherapy. Please see accepted insurance updates. 

Treatment decisions are based on evidence-based practices. Solace prescribers follow prescribing principles that uphold evidence-based practice standards of treatment that promote client safety. We acknowledge that some patients may seek services at Solace that are already prescribed controlled substances. Each prescriber is responsible for his/her own actions, and continuation of controlled substances may not be indicated. If the tone of an appointment becomes inappropriate as a result, the suitability of the client-provider fit is reviewed.

While Solace providers prescribe controlled substances, there are policies in place to ensure that treatment is monitored closely. If at any time your provider determines that these medications are no longer appropriate, they can be discontinued.